Need help with your Swayday game? Email us at play@swayday.us. Tell us the game name, your device (iPhone or iPad), and its iOS or iPadOS version. We reply within 2 business days.
Common questions
How do I get back a purchase after reinstalling or changing devices?
Open the game and look for Restore Purchases in its Settings or on the purchase screen. Make sure you are signed in to the same Apple ID you bought it with. You will not be charged again.
My progress is gone.
Our games do not use accounts. Progress and settings are saved on your device only, so deleting a game or switching devices removes them.
The tilt controls are not working.
Allow motion access if the game asks for it. You can also play by swiping with your finger.
The Active motion / camera is not working.
Allow camera access if the game asks for it. You can also play by swiping with your finger. Camera video stays on your device and is never recorded or uploaded.
How do I get a refund?
Purchases are handled by Apple. Request a refund at reportaproblem.apple.com.
Privacy
Read our Privacy Policy: https://swayday.com/privacy-policy-general
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